The repair ticket system built for the workshop floor.
Repair Ledger Pro replaces lost paper tickets with a clear digital workflow: book in, diagnose, quote, repair, and hand back. Built specifically for power tool repair shops, not a generic CRM with the labels changed.
14+
Repair statuses
£29
From per month
Quotes & invoices
Capabilities
Everything a repair shop needs
Built around the real paper-ticket workflow, digitised from the workshop floor up.
Digital repair tickets
Booked in → diagnosis → quote → repair → ready for collection, all tracked in one workflow.
Warranty claim tracking
Flag warranty jobs and follow the manufacturer-approval path without losing them in the pile.
External workshop routing
Silver+ only: send warranty jobs to a partner workshop with a dedicated transport-out / in-repair / transport-back workflow.
Quotes & invoices with VAT
Line-item quotes, your workshop's VAT rate, and professional PDF invoices (PDF export is a Silver+ feature).
Photo attachments
Capture condition-at-intake and warranty evidence photos on every ticket.
Customer directory & history
Search by name, phone, email, or your own reference number, and see everything a repeat customer has ever brought in.
At-a-glance dashboard
Open tickets by status, overdue jobs, tools approaching disposal, and every open warranty claim in one view.
Ticket archiving
Keep the active list clean by archiving completed and written-off jobs without losing their history.
Multi-technician accounts
Invite your team with role-based permissions so staff see what they need and nothing more.
Customer self-service status lookup
Silver+ only, coming soon: let customers check their repair status online without calling the shop.
Pricing
Simple, transparent pricing
Fixed monthly pricing for Bronze and Silver. Join the waitlist to get started or discuss Gold onboarding.
Bronze
£29/month
For small shops going digital for the first time.
- Core digital ticket workflow (booked in → diagnosis → quote → repair → ready for collection → completed)
- Warranty claim tracking with manufacturer-approval step
- 1 technician seat
- Photo attachments
- Customer directory, search & history (name/phone/email/your own reference number)
- Full management dashboard (status counts, overdue alerts, disposal alerts)
- Ticket archiving
- On-screen quotes (no PDF export)
Silver
£59/month
Everything in Bronze, plus:
- PDF quotes & invoices
- External-workshop routing (send jobs to a partner workshop with dedicated transport-out / in-repair / transport-back tracking)
- 2 workshop-admin seats + 3 technician seats
- Customer-facing repair status lookup (coming soon)
- Priority support
Gold
Contact us
Everything in Silver, plus:
- White-label branding (your logo + colours on the app and PDF documents)
- External-system integrations (coming soon)
- Unlimited workshop-admin and technician seats
- Dedicated onboarding
Early access
Join the waitlist
Be the first to get access when Repair Ledger Pro launches. No spam, ever.